Privacy Policy for AlbuquerqueNM.Events

Effective Date: October 2023

1. Introduction

Welcome to AlbuquerqueNM.Events (“the Site”). We are dedicated to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains the types of information we collect, how we use and safeguard it, and your rights regarding your data.

By accessing or using our services, you agree to the practices described in this policy. We may update this policy periodically; when we do, we will revise the “Effective Date” above and, where appropriate, notify you directly. Continued use of the Site signifies your acceptance of any changes.

2. Information We Collect

Information You Provide to Us

When you create an account, purchase tickets, or communicate with us, you may provide personal details such as your name, email address, and payment information. We do not store or process credit card details directly; these are handled securely by our trusted payment processors.

Providing your contact information, such as your email or phone number, allows us to communicate with you regarding your transactions, updates, or promotional offers, with your consent.

Automatic Data Collection

We collect technical information about your interaction with the Site, including your IP address, browser type, device information, access times, and pages viewed. Cookies and similar technologies are used to enhance your experience and analyze site usage.

3. Use and Disclosure of Your Information

Service Delivery

Your personal data enables us to process transactions, manage your account, and provide customer support. Certain ticket sellers may have access to your order details to fulfill your requests.

Marketing and Communications

With your consent, we may send promotional emails or SMS messages about upcoming events, special offers, or site updates. You can opt out at any time via the unsubscribe link or by replying “STOP” to messages.

Third-Party Sharing

We may share your information with third-party vendors for order fulfillment, payment processing, or technical support. These entities are bound by confidentiality obligations and are only permitted to use your data for specified purposes.

Legal and Security

We may disclose your information to comply with legal obligations, enforce our terms, or prevent fraud and security threats. We implement reasonable security measures but cannot guarantee absolute data protection.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, subject to applicable privacy laws.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or required by law. Once your account is closed or your data is no longer needed, we securely delete or anonymize it.

5. Cookies and Tracking Technologies

We use cookies to improve site functionality, analyze usage patterns, and serve targeted advertisements. These include essential cookies for site operation, performance cookies, and advertising cookies.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect your experience on the Site.

6. Security Measures

We employ appropriate security protocols to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite these measures, no system can guarantee complete security.

7. Age Restrictions

This Site is intended for users 18 years of age and older. We do not knowingly collect personal information from minors under 13. If you believe a minor has provided us with data, please contact us to have it removed.

8. Your Privacy Rights and Choices

You may opt out of receiving promotional communications by following the unsubscribe instructions in our emails or replying “STOP” to SMS messages. You also have the right to request access to, correction, or deletion of your personal data.

To exercise these rights, contact us at [email protected].

9. Your Rights Under Applicable Laws

Depending on your jurisdiction, you may have rights such as requesting information about your data, correcting inaccuracies, or deleting your data. We will respond to such requests in accordance with applicable laws.

If you are a resident of California, you may also request details about how your data has been shared with third parties for marketing purposes.

10. Contact and Inquiries

If you have questions, concerns, or requests regarding your privacy or this policy, please contact us at [email protected].